Window Shade Warranty Policies

This Warranty Policy is applicable to the following Polar Shades products: 4” Elite, Freedom Shade, 5.5” Titan, Patio Roll Shade, Zip-Rite Shade, Light & Heavy Duty Interior Shades & Duo Shades.

This Warranty takes effect on the date of the invoice by Polar Shades Sun Control, Inc. and is limited to Polar Shades Sun Control, Inc. general terms and conditions of sale, supply and payment.


Polar Shades Sun Control, Inc. guarantees your product against defective workmanship and materials as follows:

All hardware and parts supplied by Polar Shades Sun Control, Inc. are guaranteed by a limited lifetime warranty from date of purchase against defects which are attributable to faulty manufacturing or assembling such that damage is caused to the unit while used in the manner the product was intended. Polar Shades Sun Control, Inc. will repair or replace any defective parts or materials at no charge within the warranty period. All fabric and electronics are covered by the respective factory manufacturers’ warranty. Please note that this warranty does not cover discoloration or moiré patterns that may appear in clear vinyl windows.

Note: This is a Limited Lifetime Warranty as defined by federal laws. Polar Shades Sun Control, Inc. is not responsible for shipping charges or any labor costs for measuring, fabricating and/or installation. Warranty is non-transferable. It applies to the original purchaser only.

Claim Under Submittal

Written notification should be made immediately and must include the following information:

  1. A copy of the Polar Shades Sun Control, Inc. original invoice or Dealer’s Invoice.
  2. Details of the cause, type and extent of damage.
  3. Date on which damage or failure occurred.
  4. Full address of claimant and dealer.

Polar Shades Sun Control, Inc. and their Suppliers reserve the right to examine parts for any claim submitted. Polar Shades Sun Control, Inc. reserves the right to accept or reject warranty claims at its sole discretion. Items that Polar Shades Sun Control, Inc. or their Suppliers wish to inspect should be sent to Polar Shades Sun Control, Inc.


Polar Shades Sun Control, Inc. does not warranty against damage due to accidents, carelessness, neglect, storms, wind, water pooling, improper installation, normal wear and tear, war, or acts of God.


Click one of the buttons below to view the Polar Shade Warranty for that line of products.

General Shades Awnings Exterior Clutch Shades Interior Sheerweave Roll Ease Somfy

Interior Window Shades   |   Exterior Window Shades   |   Retractable Awnings   |   Retractable Screens
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